Accurate shipping information helps ensure buyers see the correct shipping costs during checkout and allows orders to be processed smoothly after a sale.
If your product weight, packaging details, or shipping requirements change, you can update your shipping information at any time.
This guide explains how to update shipping profiles and shipping information for your products on Rwaj.
When Should You Update Shipping Information?
You may need to update your shipping information when:
- A product's weight has changed
- You want to use a different shipping profile
- Packaging dimensions have changed
- You want to update bundling settings
- You need to adjust the maximum number of items allowed in a package
Keeping your shipping information up to date helps improve shipping cost estimates and prevents fulfillment issues.
Update a Shipping Profile
To edit an existing shipping profile:
- Open the Rwaj app or go to rwaj.co.
- Navigate to Store Management.
- Select Shipping Profiles.
- Choose the shipping profile you want to update.
- Edit the necessary information.
- Save your changes.
Updates to a shipping profile can be used for future listings only.
Review Weight and Packaging Details
When updating a shipping profile, review the following information carefully:
- Product weight
- Package dimensions
- Packaging type
- Maximum items per package
Using accurate shipping information helps ensure shipping costs are calculated correctly for buyers.
Update Bundle Settings
If you use bundle limits, you can modify them at any time.
You may want to update bundle settings when:
- Selling fragile products
- Shipping oversized items
- Shipping pre-packaged products
- Adjusting how many items can safely fit in one package
If a maximum bundle size is configured, bundling will stop once that limit is reached.
Before Saving Your Changes
Before updating your shipping information:
- Confirm weights are accurate and include packaging.
- Verify dimensions if applicable.
- Check that the correct shipping profile is selected.
- Review bundle settings.
Accurate shipping details help provide a better experience for buyers and reduce potential shipping issues.
Tip
Tip: Always use the true packed weight of your products, including any packaging materials. Underestimating weight may lead to shipping issues, while overestimating can increase shipping costs shown to buyers.
Need More Help?
If you need assistance updating shipping profiles or shipping information, contact Rwaj Support through the Help Center.