Before listing products or hosting live shows on Rwaj, it’s important to make sure your shipping settings are properly configured. Accurate shipping information helps buyers understand delivery costs and ensures orders can be processed smoothly after a sale.
On Rwaj, buyers are generally responsible for paying shipping costs during checkout. Sellers are responsible for entering accurate product and packaging information to help calculate shipping correctly.
Why Shipping Setup Matters
Your shipping setup affects:
- Shipping costs shown to buyers
- Bundling eligibility for multiple items
- Package size and weight calculations
- The overall buyer experience
Incorrect shipping details may lead to inaccurate shipping charges or delivery issues.
Create a Shipping Profile
Shipping profiles allow you to save shipping settings and apply them to multiple products.
To create a shipping profile:
- Open Store Management in the Rwaj app or on rwaj.co.
- Go to Shipping profiles.
- Click Add + to create a new profile.
- Enter the required shipping information.
- Save the shipping profile.
You can reuse saved shipping profiles across future listings.
Add Accurate Shipping Information
When creating a shipping profile, make sure to enter accurate product and packaging details.
Required information includes:
- Product weight
- Product category
- Shipping profile name
You can also optionally add:
- Package dimensions
- Packaging type
- Maximum items per package
Providing accurate details helps improve shipping estimates and bundling accuracy.
Set Bundle Limits When Needed
You may want to limit bundling for certain products.
Consider setting a maximum bundle size for:
- Fragile items
- Heavy products
- Oversized packages
- Pre-packaged items that should ship separately
If a bundle limit is set:
- Products will only bundle with items using the same shipping profile
- Bundling stops once the maximum item count is reached
This helps prevent oversized or unsafe shipments.
Review Shipping Costs Before Selling
Before publishing products or starting a live show:
- Double-check product weights
- Verify package dimensions if added
- Confirm the correct shipping profile is selected
Since buyers are typically charged for shipping during checkout, accurate information helps avoid unexpected shipping costs.
Need More Help?
If you need assistance setting up shipping or creating shipping profiles, contact Rwaj Support through the Help Center.